THe DOCTOR
Doctors get taught a process of thinking that can really be of benefit to us all. Background, Outcome, Options.
BACKGROUNDFind out what the background is, where they are coming from, the angle they are taking in arriving at this current space. How did it happen, who was involved, is there a history of this problem or issue?
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OUTCOMEMost conflict can be resolved by clarifying the desired outcome they want. The best process is to use the seven areas of life to check the diversity of the outcome.
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OPTIONSTry not to give a single option for people to follow, it drives us toward an authoritarian stance. Seek at least a few options so there's a feeling of choice and therefore engagement.
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